Designed to give you answers when you need them, LSP offers remote support as and when you need it.

Helpdesk

With experienced engineers available to answer questions and help trouble shoot problems, let LSP be you first call. We have a flexible pricing plan to fit your day-to-day needs. Bank some hours or pay as you go. Help is available to you Monday - Friday 9-5pm.

Remote Support

Ever seen someone telecommute to your site? With the simple installation of a number of free remote support tools (some of which are installed by default with your servers) we can be at your server faster than we can drive to the site personally. How many times have you been charged for an onsite visit & travel only to find they can fix it in just a few minutes? Even worse, an engineer arrives onsite only to find that you need a part that's back at the shop. Let an engineer examine the problem remotely, fix it if possible or arrive in a timely manner equipped to address the issue there and then. Consider the power of remote support. Service packs, users creation & maintenance and advanced troubleshooting can all be undertaken using your Internet connection. Enable us to work with you to realize the high uptimes that today's networks have to provide.

Security Note

All remote support is securely configured and strict access controls adhered to. Customers are reminded to disable remote support tools when they are not in use. Security of your network is as important to us as our own!
Call us to discuss how we can serve you remotely.